Privacy Policy
You trust us with your stories. This page explains, in plain language, what information we collect, how we use it and the choices you have.
The Short Version
What We Collect
The details you send us through our forms and chat, plus technical and advertising data.
Why We Collect It
To reply to you, prepare quotes, deliver the services you ask for and measure our ads.
Who Sees It
Our team, trusted providers and Meta for advertising. We do not sell it for money.
Your Choices
Ask to see, correct or delete your information, unsubscribe or limit ad tracking.
On this page
- 01Who We Are
- 02Information We Collect
- 03How We Use Your Information
- 04Cookies & Browser Storage
- 05When We Share Information
- 06Your Manuscript & Artwork
- 07How Long We Keep It
- 08Keeping It Safe
- 09Your Rights & Choices
- 10Children's Privacy
- 11International Visitors
- 12Links to Other Websites
- 13Changes to This Policy
- 14Contact Us
Who We Are
Book Baby Publisher helps children’s book authors with illustration, book design, publishing preparation and book marketing. In this policy, “we”, “us” and “our” mean Book Baby Publisher, and “you” means anyone who visits this website or contacts us.
This policy explains what information we collect through this website, why we collect it and the choices you have.
Information We Collect
Information you give us
- Quote and contact forms: your name, email address, phone number if you choose to share it, the service you are interested in, where your book is right now and anything you tell us about your story.
- Live chat: your name, email address and anything you type in a chat with our team, plus the page you are on.
- Newsletter: your email address.
- Offers and event lists: your email address and the offer, event or service you are asking about.
- Project files: if we work together, the manuscripts, images, author photos and other details you send us.
Information collected automatically
Like most websites, our hosting server records basic technical details when you visit, such as your IP address, browser type, the pages you view and the date and time of your visit.
Our live chat, provided by Tawk.to, also records your IP address, browser details and the pages you visit while it is open. The Meta Pixel also collects information when you visit, as explained in Cookies & Browser Storage.
How We Use Your Information
- Reply to your questions and prepare quotes.
- Provide the illustration, publishing, marketing or event services you ask for.
- Send the newsletter, tips and offers you signed up for.
- Measure how our ads perform and, when we choose to, show ads to people who have visited this website.
- Keep this website working, secure and free of spam.
- Meet our legal, tax and accounting duties.
We only send marketing emails when you have asked for them, and every email tells you how to stop receiving them.
Cookies & Browser Storage
Cookies and browser storage are small notes a website keeps on your device. We use them to make the site work, for example to remember that you have already seen a pop-up offer.
Our live chat, provided by Tawk.to, uses its own cookies and browser storage to keep your conversation going as you move between pages and to recognise returning visitors.
Meta Pixel
We use the Meta Pixel, an advertising tool from Meta Platforms, the company behind Facebook and Instagram. When you open a page, it can use cookies and send Meta details such as your IP address, browser information and the page you viewed.
We use this to measure our ads and, when we choose to, show ads to people who have visited this website. Meta may connect this information to your Facebook or Instagram account if you have one, and it handles the information under its own privacy policy.
To limit this, you can change the ad settings in your Meta account or use your browser’s tracking protection.
You can clear or block cookies in your browser settings. Some parts of the site may not work as smoothly if you do.
When We Share Information
We do not sell your personal information for money. We only share it in these cases:
- Service providers: companies that help us run the business, such as website hosting and email providers.
- Meta: the Meta Pixel sends website activity to Meta for advertising, as explained in Cookies & Browser Storage. Some privacy laws, such as those in California, may call this “sharing” or a “sale” even though no money changes hands.
- Tawk.to: runs our live chat and stores chat conversations for us. It handles this information under its own privacy policy.
- Google Fonts: our pages load fonts from Google, which means your browser shares your IP address with Google when a page opens.
- Project partners: printers, event organizers or other partners, only when your project needs it and you have agreed.
- Legal reasons: when the law requires it, or to protect our rights and the safety of others.
Your Manuscript & Artwork
We know how personal an unpublished story is. Manuscripts, ideas and artwork you share are used only to prepare your quote and deliver your project. We do not publish or promote them without your permission.
Artwork rights, milestones and revisions are agreed and stated in writing before work begins.
How Long We Keep It
We keep personal information only for as long as we need it for the reasons in this policy, including keeping project and business records. Newsletter details are kept until you unsubscribe. When we no longer need information, we delete it or make it anonymous.
Keeping It Safe
This website uses an encrypted HTTPS connection, and we limit who can see the information you send us. No website or email system can be completely secure, so please avoid sending passwords, payment card numbers or other highly sensitive details through our forms or chat.
Your Rights & Choices
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Correct information that is wrong or out of date.
- Ask us to delete your information.
- Object to or limit how we use it, or withdraw your consent.
- Unsubscribe from marketing emails at any time.
- Limit advertising tracking, as explained in Cookies & Browser Storage.
To make a request, contact us using the details below. You may also be able to complain to your local data protection authority.
Children's Privacy
Our books are for children, but this website is for adults: authors, parents, teachers and publishers. We do not knowingly collect personal information from children under 13. If you believe a child has sent us their information, please contact us and we will delete it.
International Visitors
Our service providers and Meta may store or process information in other countries, which may have different privacy laws from your own. By using this website, you understand that your information may be handled outside your country.
Links to Other Websites
Our website may link to other sites, such as social media pages. We are not responsible for their content or privacy practices, so please read their policies when you visit them.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the date at the top.
Contact Us
Have a question about this policy or your information? Send us a message through our Contact Us page and we’ll be happy to help.
Questions About Your Privacy?
We’re happy to explain how your information is handled. Just send us a message.